Terms & Conditions

1. Service Description

We are an official partner of Trip.com, providing travel booking services including hotels, flights, car rentals, attractions, and cruises. Our services are subject to availability and the terms and conditions of our travel partners.

2. Booking and Payment

All bookings are subject to availability and confirmation by our travel partners. Payment is required at the time of booking unless otherwise specified. We accept major credit cards and other approved payment methods.

3. Cancellation and Refunds

Cancellation policies vary by service provider and booking type. Please review the specific cancellation terms for your booking before confirming. Refunds, if applicable, will be processed according to the terms of the service provider.

4. Travel Documents

It is your responsibility to ensure you have all necessary travel documents, including valid passports, visas, and health certificates as required by your destination country.

5. Limitation of Liability

Our liability is limited to the amount paid for the specific service. We are not responsible for any indirect, incidental, or consequential damages arising from your use of our services.

6. Privacy Policy

Your privacy is important to us. Please review our privacy policy to understand how we collect, use, and protect your personal information.

7. Contact Information

For questions about these terms and conditions, please contact us at info@tripcom.my

Last Updated: December 2024